PAYMENTS / 付款
Payment and Refund Policy / 付款與退款政策
Effective 2026-08-31 / 生效日期 2026-08-31
Eligible diamond purchases are processed by Polar. Virtual currency is credited only after a verified payment webhook is received.
符合資格的黑鑽石購買由 Polar 處理。虛擬貨幣僅會在收到已驗證的付款 Webhook 後入帳。
Before paid launch / 正式收費上線前
OnlyNames must publish the final price, currency, included virtual items, seller identity, support contact, tax treatment, and production payment processor before accepting real money.
OnlyNames 在收取真實款項前,必須公布最終價格、幣別、虛擬物品內容、銷售者身分、客服方式、稅務處理與正式付款處理商。
Delivery and duplicate charges / 交付與重複扣款
Virtual items are credited only after a verified paid event. If delivery is missing or a duplicate charge appears, contact [email protected] with the order identifier. Never send full card details.
虛擬物品僅在付款事件驗證完成後入帳。若未收到商品或發生重複扣款,請將訂單識別碼寄至 [email protected]。請勿提供完整信用卡資料。
Refunds / 退款
Refund eligibility follows applicable consumer law and the final checkout terms. Consumed virtual items may be non-refundable where law permits. Unauthorized, duplicate, or undelivered purchases will be investigated promptly.
退款資格依適用的消費者法律與最終結帳條款辦理。在法律允許範圍內,已使用的虛擬物品可能無法退款。未授權、重複扣款或未交付的購買會儘速調查。