PAYMENTS / 付款

Payment and Refund Policy / 付款與退款政策

Effective 2026-08-31 / 生效日期 2026-08-31

The current integration uses Polar Sandbox. Sandbox checkouts are tests and must not create real charges.

目前串接使用 Polar Sandbox。沙盒結帳僅供測試,不應產生真實扣款。

Before paid launch / 正式收費上線前

OnlyNames must publish the final price, currency, included virtual items, seller identity, support contact, tax treatment, and production payment processor before accepting real money.

OnlyNames 在收取真實款項前,必須公布最終價格、幣別、虛擬物品內容、銷售者身分、客服方式、稅務處理與正式付款處理商。

Delivery and duplicate charges / 交付與重複扣款

Virtual items are credited only after a verified paid event. If delivery is missing or a duplicate charge appears, contact [email protected] with the order identifier. Never send full card details.

虛擬物品僅在付款事件驗證完成後入帳。若未收到商品或發生重複扣款,請將訂單識別碼寄至 [email protected]。請勿提供完整信用卡資料。

Refunds / 退款

Refund eligibility follows applicable consumer law and the final checkout terms. Consumed virtual items may be non-refundable where law permits. Unauthorized, duplicate, or undelivered purchases will be investigated promptly.

退款資格依適用的消費者法律與最終結帳條款辦理。在法律允許範圍內,已使用的虛擬物品可能無法退款。未授權、重複扣款或未交付的購買會儘速調查。